Privacy Policy for Pine Rivers

Effective Date: 01.07.25
Website: www.pinerivers.co.uk

Pine Rivers (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following types of personal information:

• Information you provide directly:
  Such as your name, email address, phone number, or other details you submit via our contact forms or when subscribing to newsletters.

• Automatic data collection:
  When you browse our site, we may automatically collect information such as your IP address, browser type, device information, and browsing behaviour using cookies or similar technologies.

• Third-party data:
  If you interact with us via social media or other integrated services, we may receive information in line with their privacy policies.

2. How We Use Your Information

We process your personal data to:

• Provide and improve our website and services

• Respond to enquiries or customer support requests

• Send updates, newsletters, or marketing communications (only if you have consented)

• Monitor website performance and analyse trends

• Comply with legal and regulatory obligations

3. Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

• Consent – when you opt in to receive marketing communications

• Contract – when processing your data is necessary to provide services you have requested

• Legitimate interests – for improving our website and user experience

• Legal obligations – when processing is required to comply with the law

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service providers who help us operate our website (e.g., hosting providers, analytics tools, email services)

• Legal authorities if required by law

• Business partners, only with your consent

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. These may include:

• Essential cookies – required for basic site functionality

• Analytics cookies – to understand how visitors use our site

• Marketing cookies – if we use targeted advertising

You can manage or disable cookies through your browser settings. For more details, see our [Cookie Policy].

6. Data Retention

We keep your personal information only as long as necessary for the purposes outlined above, or as required by law.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time (where applicable)

• Restrict or object to processing

• Request data portability

To exercise your rights, please contact us at [Insert contact email].

8. Security

We use appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access. However, no method of transmission over the internet is 100% secure.

9. International Transfers

If we transfer your data outside the UK or EEA, we will ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites, and we encourage you to review their policies separately.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions about this policy or how we handle your data, please contact us at:

Email: admin@pinerivers.co.uk